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Interhex 2016

FAST, INDIVIDUAL, DIGITAL: WHAT CUSTOMERS EXPECT OF GLOBAL SUPPORT

Trade fairs such as the Interphex 2016 are more than mere platforms for presenting new machinery. They also offer the opportunity to exchange information with regard to current requirements on technical support and consulting. In New York City, Fette Compacting will be availing of the opportunity to interact with American and international pharmaceutical customers in order to find out what they expect of a machine manufacturer: from individual service through around-the-clock availability to secure digital networking. Insights into this issue are provided by Lars Plüschau, Director Global Customer Support.

News

IN THE LAND OF INNOVATIONS: SUBSIDIARY OPENS IN SWITZERLAND

Switzerland is the international leader when it comes to innovation and exports in the pharmaceutical industry. With the aim of guaranteeing pharmaceutical companies even faster technical service on site, a subsidiary of Fette Compacting opened in Basel on May 1, 2015.

Service

FROM THE WORLD OF GLOBAL CUSTOMER SUPPORT (PART 1): TABLET SEEKS MACHINE

The first part of the new series focuses on a question that can determine levels of efficiency and quality even before production has begun: Which machine is the right one for my tablet?

Technical center

TECHNICAL CONSULTATION

Technical Service Department

TWICE QUALIFIED - TWICE AS EFFECTIVE

Many details affect the performance capacity of the tableting equipment. With its specially trained technical service department, Fette Compacting provides its customers with perfect service conditions - worldwide and around the clock.

A specialized range of services

FETTE COMPACTING TECHNICAL CENTER

From basic tests and pressing tests to consultations with tableting experts — the Fette Compacting Technical Center in Schwarzenbek offers a special service, which is open to all (potential and existing) customers.

Testing a new product

BASIC TESTS

What characteristics are exhibited by a new mixture when tablets are pressed from it? Within the scope of basic tests, precisely this can be examined in the Fette Compacting Technical Center.